Delivery Policy

Domestic Shipping (UAE)

Once ordered, your item immediately is in the process of manufacturing. Since the customer’s shipping address is in United Arab Emirates, they have the option of viewing their products during the manufacturing stage live and up close at the factory. (Kindly head to ‘Contact Us’ page to set up an appointment)

Additional Charges & Taxes
  % or AED
VAT* 5 %
Express Delivery ( < 3 Days) AED 250

*5% value added to the amount. Therefore no additional payment required from UAE residents.

International Shipping (GCC countries – KSA, Kuwait, Oman, Bahrain)

We ship to all GCC countries and

International Shipping (All Other Countries)

We proudly ship our jewellery to international countries. Kindly view the table to see if your country is in the list.

All EU Countries Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
North America United States of America, Canada
United Kingdom England, Northern Ireland, Wales, Scotland
Australia Australia, Papa New Guinea, New Zealand
Asia India, Indonesia, Japan, South Korea, Malaysia, Philippines, Singapore, Sri Lanka, Thailand, Hong Kong, Macau
Taxes and Duties

As per each government’s customs policy, orders may be imposed with additional duties and taxes at the recipient’s country. Kindly view the table to learn about additional cost associated with your country. Please note that the percentage (%) will be added to the total invoice.

All the mentioned rates are estimates based on the countries customs governance.
Australia & New Zealand 15%-20%
Japan
Singapore
13%
7%
All European Countries (EU) 20%-22%
United Kingdom 20% plus clearance fees
United States 10%-20%
Packaging

We insure that the packaging is discreet and elegant so that the customer feels safe of about the shipment of their goods.

Alternate Shipping Addresses

If the customer wants we can label the shipment to an alternative address other than the billing address. However, we advise card is associated with the alternate address. This helps avoid fraudulent red flags by your bank.

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